Legal notices

EDITOR: The website https://www.terresolive.com is created and published by the PauseCom agency and our Terres Olive team. Products purchased on this site are sold through the company MM&Partners with a capital of 1,000 euros, whose registered office is located at 565 chemin de la Crau 13670 Saint-Andiol, registered with the Tarascon Trade and Companies Register under SIRET N° 94908865200035 – VAT N° FR39949088652 – APE 4791B. The publication director is Maelys Moulin (Founder of the Terres Olive brand).
Contact: contact@terresolive.com HOST: OVH  CREDITS: All reproduction or citation rights reserved to Terres Olive. The majority of our visuals were created by the PauseCom agency. Some images are the property of the people mentioned therein. HYPERTEXT LINKS: Terres Olive authorizes you, on a non-exclusive and revocable basis, to create a hypertext link pointing to the homepage of the terresolive.com site (the "Site") or to any other page of the Site, on the condition that:

• this link does not create, against the products offered for sale on the Site, Terres Olive or any of its registered trademarks, a misleading, false, pejorative, disparaging, counterfeit character or one that could harm Terres Olive
• it opens a new window and is presented unambiguously to avoid any risk of confusion between the citing site and the site www.terresolive.com

The site owner reserves the right to request the deletion of a link if he considers that the source site does not comply with the rules thus defined. In no case shall the creation of this hypertext link engage the responsibility of Terres Olive in any capacity whatsoever. 

INTELLECTUAL PROPERTY:

Unless otherwise stated, all elements accessible on the site (texts, images, graphics, logo, icons, sounds, software, etc.) remain the exclusive property of their authors, concerning intellectual property rights or usage rights. The reproduction or representation, in whole or in part, of the pages, data and any other element constituting the terresolive.com site, by any process or medium whatsoever, without prior written authorization from Terres Olive is prohibited (with the exception of copies for private use and those made for press purposes) and constitutes an infringement sanctioned by the Intellectual Property Code, likely to engage the civil and/or criminal liability of its author. 

PROTECTION OF PERSONAL DATA:

1. Collection of personal data

The personal data collected on this site (or "Platform") are as follows:

Creation of a user account, order on the Site, newsletter subscription:

The information you provide to us is essential for processing and shipping orders, establishing invoices, and its absence will result in the cancellation of your order. By registering on the Site, you agree to provide us with sincere and truthful information about yourself. The communication of false information is contrary to these general conditions as well as to the terms of use on the Site.

If you have accepted it when identifying yourself on the Site, promotional emails (electronic mail) offering new products, clearance offers, exclusives, good deals… will be sent to you.

Your personal data is recorded in our customer database and can be enriched during subsequent contacts. To modify or delete your personal data from our database, you can contact us via our contact form. Your data is accessible to our management and our sales department. It is transferred to our subcontractors only for hosting, and is not transferred to partners or clients without your authorization.


Use of a contact form on our website to write to us, contact by email for a professional reason:

Your contact details are recorded in our contact database and you may receive emails from us. Your contact details are kept as long as they are relevant to our activity, and may be enriched if further contact is made. To modify or delete your personal data from our contact database, you can contact us via our contact form. Your data is accessible to our management and our sales department. It is transferred only to our subcontractors, for hosting and sending emails from us. In case of bulk emails, you can unsubscribe at any time by clicking on "unsubscribe" at the bottom of the email.


Social networks:

Cookies

A cookie is a small, often anonymous, file containing data, including a unique identifier, transmitted by a website server to your browser and stored on your computer's hard drive.
Browser cookie settings:
You can configure your browser to accept all cookies sent by the sites you visit, to systematically reject all these cookies, or to ask you each time if you wish to accept them.
Since each browser is different, we invite you to consult your browser's help to learn more about how to set up cookie acceptance.

2. Use of personal data

The personal data collected from users is intended to provide Platform services, improve them, and maintain a secure environment.

They are kept for a period of 5 (five) years from the deletion of the account, or the last action performed on it or the last purchase made, unless a shorter retention period is specified for certain data, in particular cookies and banking data, collected directly or by a subcontractor.

More specifically, the uses are as follows:

access and use of the Platform by the user;
management of the operation and optimization of the Platform;
organization of the terms of use of Payment Services;
verification, identification, and authentication of data transmitted by the user;
offering the user the possibility of communicating with other users of the Platform;
implementation of user assistance;
personalization of services by displaying advertisements based on the user's browsing history, according to their preferences;
prevention and detection of fraud, malware (malicious software) and management of security incidents;
management of any disputes with users;
sending commercial and advertising information, according to the user's preferences.

3. Sharing personal data with third parties

Personal data may be shared with third-party companies in the following cases:

when the user uses payment services, for the implementation of these services, the Platform is in contact with third-party banking and financial companies with which it has contracts;
when the user publishes, in the free comment areas of the Platform, information accessible to the public;
when the user authorizes a third-party website to access their data;
when the Platform uses the services of providers to provide user assistance, advertising and payment services. These providers have limited access to the user's data, within the framework of the execution of these services, and have a contractual obligation to use them in compliance with the provisions of the applicable regulations regarding the protection of personal data;
if required by law, the Platform may transmit data to respond to complaints made against the Platform and comply with administrative and judicial procedures;
if the Platform is involved in a merger, acquisition, asset sale, or judicial reorganization procedure, it may be led to sell or share all or part of its assets, including personal data. In this case, users would be informed before personal data is transferred to a third party.

4. Security and confidentiality

The Platform implements organizational, technical, software, and physical digital security measures to protect personal data against alteration, destruction, and unauthorized access. However, it should be noted that the internet is not a completely secure environment and the Platform cannot guarantee the security of the transmission or storage of information on the internet.